Online stores
Wholesale enquiries, bulk orders, returns and "do you do custom?" — the questions that never fit a product page and end up in a shared inbox nobody owns.
What to put on the form
- Order type: retail, wholesale or custom
- Which product, and how many
- Delivery country and postcode
- Needed-by date
A wholesale enquiry arrives complete, becomes a CRM contact, and is quoted from the same screen.